Returns & Exchanges
At Youtop Optical, we want you to love your new frames, which is why we offer a hassle-free 30-day return policy for all our fashion eyewear. If your glasses aren't the perfect fit for your style or face shape, we are here to help with easy returns and exchanges.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
Pack Your Frames
Place the eyewear securely in its original hard case and packaging, ensuring all accessories like microfiber cloths and authenticity cards are included.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of receiving your authorization.
Receive Your Refund
Once our quality control team inspects the frames for wear, we will process your full refund or exchange within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing